Woez.

[sarren]

Hee! Bunny is in the bath, chatting away to herself in some Asian language. I assume at least some of it's made up since her mates all come from different ethnic backgrounds - Vietnamese, Cambodian, Indian etc.

My internets were so slow yesterday I thought I'd been shaped and was all 'omg how do people on dial-up SURVIVE??' except I wasn't and I just thought iinet were having a bad day, only today it's nearly dead. *is traumatised*

I rang IT expecting to be directed to some website where they tell me how to reset the connection, like the last time this happened but the techie person is completely certain that it's my phone line and wanted me to isolate it by unplugging everything and just plugging the modem directly into the wall, and we had several minutes of back and forth where I completely failed to understand what she wanted me to do and she completely failed to understand why I completely failed to understand what she wanted me to do, and it turned out she couldn't comprehend that I am so old fashioned that I don't even have a modem line directly into the wall. So now we can't do anything til I go to a hardware shop to by a connector, apparently.

Still, at least there is Batman. Life is good.

Comments

[kremmen.livejournal.com]

I would have thought they'd have asked you what your DSL modem thinks of the line. Just put the IP address of the DSL modem into your favourite web brower and check the stats page. Attenuation figures (there are two: upstream and downstream) should be below 40dB, SNR figures should be above (preferably way above) 6dB and error rates should be low (preferably zero).

[sarren.livejournal.com]

I assume she checked that at her end, cos she was all 'hmm...that IS unnaturally slow!'

Thanks for the info, it will be much more useful to be able to check myself.